Support starts in the Telegram bot
For access and product questions, open @aiverdix_bot and choose Support. The site has no form, email collection or live chat widget.
Support in Telegram
For access and product questions, open @aiverdix_bot and choose Support. The site has no form, email collection or live chat widget.
Open the botWhat support can help with
Tell support which step you are on: account creation, registration check, Test access, deposit confirmation or a Mini App issue. Include only the account ID when the bot explicitly requests it. A late partner notification may mean you need to check again after registration or deposit.
Support cannot promise a signal result, place trades, verify a deposit that has not appeared in the registration records, or modify a Pocket Option trading balance. Pocket Option handles its own trading-account and payment questions.
Keep credentials private
Never send a password, one-time Telegram code, broker session token, payment-card details or full bank statements to the bot or this website. There are no support links to other domains on this site.
If you want to learn the workflow before contacting support, the getting-started and FAQ pages cover the account requirements and common timing questions.
Start with the bot, then choose your market
Open Telegram, select your language and follow the account steps inside the bot.
Get the free bot